Cranberry Hospice Named A 2017 Hospice Honors Elite Recipient

Jun 13, 2017

PLYMOUTH, MA – The Cranberry Hospice and Palliative Care of Beth Israel Deaconess Hospital - Plymouth has been named a 2017 Hospice Honors Elite recipient by Deyta Analytics, a division of HEALTHCAREfirst, the leading provider of Web-based home health and hospice software, outsourced billing and coding services, and advanced analytics. Hospice Honors is a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view.

“Hospice Honors is a landmark compilation of hospices that provide the best patient and caregiver experiences,” said J. Kevin Porter of HEALTHCAREfirst. “I am extremely proud of Cranberry Hospice for achieving this highest of honors and I congratulate them on their success.”

Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2015 through September 2016. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures, such as:

  • Would you recommend this hospice?
  • How would you rate the overall care the patient received?
  • How would you rate the hospice on getting timely care?

Performance scores were aggregated from all completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all partnering hospices contained in the Deyta Analytics’ Hospice CAHPS database. Hospice Honors recipients include those hospices scoring above the Deyta Analytics National Performance Score on 20 of the evaluated questions. Deyta Analytics holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the Deyta Analytics National Performance Score on all 24 of the evaluated questions.

“We are thrilled to be named a Hospice Honors Elite recipient from Deyta Analytics, a division of HEALTHCAREfirst,” said Deborah Doloway, Administrator of Cranberry Hospice & Palliative Care of Beth Israel Deaconess Hospital-Plymouth. “Since 1983 we have developed a team of dedicated, skilled and compassionate individuals whose mission it is to make every single day be the best it can be and to help ensure that patients and families receive the care they want. Receiving this distinction lets us know that the families we are honored to serve feel we are achieving our mission.”

About Cranberry Hospice & Palliative Care

Cranberry Hospice & Palliative Care is a not-for-profit agency serving Plymouth, Barnstable and Bristol Counties. Cranberry Hospice is part of BID-Plymouth and the Beth Israel Deaconess Medical Center family of hospitals. Established in 1982 and licensed as an independent hospice in 1983, Cranberry Hospice has provided end-of-life and bereavement care to adults and children for over thirty years. Fragile Footprints Pediatric Palliative Care provides service to medically fragile children and their families and became part of Cranberry Hospice in 2008. Cranberry Hospice is accredited by The Joint Commission.

 About HEALTHCAREfirst

HEALTHCAREfirst provides cloud based technologies and services to improve business and clinical operations for over four thousand home health and hospice providers across the United States. Based in Springfield, MO and one of the fastest growing providers of its kind, the company provides agency and clinical management software, outsourced revenue cycle management services (billing, coding and chart audits), CAHPS surveys, and advanced analytics, in any combination. HEALTHCAREfirst’s breadth of solutions offers agencies a single source to improve patient care, create operational efficiencies, increase profitability and simplify CMS compliance. With HEALTHCAREfirst, agencies can focus on patients instead of paperwork. For more information visit the company’s website at