The company revealed the rebrand in a blog post on Monday. The store, which offers discounted items on used, pre-owned, and open-box products, was previously known as Amazon Warehouse.

What is Amazon Resale?
Amazon Resale (previously known as Amazon Warehouse) offers great deals on quality used, pre-owned, or open-box products. With all the benefits of Amazon fulfillment, customer service, and returns rights, they provide discounts on used items such as smartphones, laptops, tablets, home and kitchen appliances, and thousands more. For each used product they sell, they thoroughly test the item’s condition and provide detailed descriptions to make it easier for you to decide.

Looking for great discounts on some of your favorite items? Or perhaps you prefer buying “used” because it’s better for the environment? Discover the Amazon Resale used offers via the Amazon storefront, search bar, or on product detail pages. You’ll also find menu links to Renewed Deals and Outlet deals.

Amazon says customers saved 25% on average on products purchased last year through Amazon Resale, which can be accessed via a dedicated storefront or on regular product pages under the section “Save with Used” or “Buy Used.” If you already have an Amazon account (and who doesn’t these days), you can start browsing immediately. If not, you’ll need to create an account before reviewing any listings.

The company says it conducts a “thorough inspection” of each used item before putting it up for resale and assigns one of four listing conditions: “Like New,” “Very Good,” “Good,” and “Acceptable.” Companies like Amazon need to maintain rigorous quality control, especially when it comes to reselling used items as new. The recent Bloomberg report highlighting criticism of their inspection process underscores the need for improvement.

As the e-commerce market continues to grow, so do returns — total online returns reached $247 billion last year, or 17.6% of merchandise purchased, according to the National Retail Foundation.

Amazon helped set the standard for free online returns. Last year, it started adding a $1 fee for some returns at The UPS Store and rolled out a feature that flagged “frequently returned” products.

Selling returned products “is a major and growing problem” for Amazon, according to a Bloomberg report last month that detailed criticism of Amazon’s inspection process for re-selling used products as new. In case you’re concerned, resale items are also covered by Amazon’s returns policy.

Log onto Amazon.com and look for the specific links under Today’s Deals heading.

You can listen to this broadcast here: https://actsmartit.com/amazon-resale/

David Snell joins Rob Hakala of the South Shore’s Morning News on 95.9 WATD fm every Tuesday at 8:11